Business Cloud Room Booking

Complete guide to booking meeting rooms at Business Cloud, Lusail, Qatar

System Overview

Everything you need to know about the Business Cloud Room Booking System

The Business Cloud Room Booking System allows you to reserve meeting rooms, training rooms, and conference spaces. You can book through our website or via WhatsApp.

💻

Web Booking

Book rooms through our easy 3-step online form with real-time availability

📱

WhatsApp Booking

Chat with our AI assistant to book rooms directly via WhatsApp

💳

Secure Payment

Pay online via SkipCash with credit/debit card or use voucher codes

🔔

Smart Reminders

Receive email and WhatsApp reminders 24 hours, 2 hours, and 15 minutes before

📅

Calendar Sync

Bookings are automatically added to Google Calendar

🎫

Voucher Discounts

Apply voucher codes for percentage or fixed discounts on your bookings

🍔

Add-on Services

Enhance your booking with catering, AV equipment, and parking validation

📅 How to Book a Room (Website)

Follow these simple steps to reserve your meeting space

1

Choose Your Room

Visit the booking page and browse our available rooms. Each room card shows the capacity, pricing, and features. Click "Select Room" to proceed.

2

Pick Date, Time & Duration

Select your preferred date using the calendar. Then choose a start time from the available time slots (8 AM - 8 PM). Finally, select how many hours you need (1-8 hours).

3

Enter Your Details

Fill in your name, email address, phone number (with Qatar +974 code), and optionally your company name.

4

Choose Add-on Services (Optional)

Enhance your meeting with optional extras. Browse available services grouped by category — catering (coffee, full meals), equipment (projector, video conferencing), and parking validation. Use the + and - buttons to select quantities. You can also click "Skip" to proceed without add-ons.

5

Review & Confirm

Review your complete booking summary including room price, any add-on services, and the grand total. Evening rates (after 3 PM) may be higher. Click "Confirm & Pay" to proceed.

7

Complete Payment

You'll be redirected to the payment page. You can apply a voucher code for a discount, then pay via SkipCash (credit/debit card). You have 30 minutes to complete payment.

Booking Confirmed!

Once payment is complete, you'll receive a confirmation email with your booking reference code (e.g., IC-20260324-1234). A Google Calendar event is also created automatically.

Important: If payment is not completed within 30 minutes, your booking will be automatically cancelled to free up the room for others.

🏢 Our Rooms

Choose the perfect space for your meeting or event

🏫

Training Room

Up to 22 people
100 QAR/hr
🏚

Lagoona View Meeting Room

Up to 15 people
100 QAR/hr
🌄

City Lagoona View Meeting Room

Up to 10 people
70 QAR/hr

Marina View Training Room

Up to 25 people
100 QAR/hr

Pricing Information

Room Rate Capacity
Training Room 100 QAR/hr Up to 22 people
Lagoona View Meeting Room 100 QAR/hr Up to 15 people
City Lagoona View Meeting Room 70 QAR/hr Up to 10 people
Marina View Training Room 100 QAR/hr Up to 25 people
Tip: All rooms include Smart Screen or TV Screen and Guest WiFi. Extra add-ons like stationery, cafe, snacks, and IT support are available at checkout.

🍔 Add-on Services

Enhance your meeting with optional extras at checkout

During the booking process (Step 4), you can add optional services to your room reservation. These are completely optional — you can skip them if you don't need anything extra.

Available Services

Service Category Price Description
Coffee & Pastries CATERING 75 QAR Fresh coffee, tea, and assorted pastries
🍽️ Full Catering Package CATERING 200 QAR Complete meal with sandwiches, salads, beverages, desserts
📽️ Projector & Screen EQUIPMENT 50 QAR HD projector with projection screen setup
📹 Video Conferencing Setup EQUIPMENT 100 QAR Camera, microphone, and display for remote participants
🚗 Parking - 1 Vehicle PARKING 25 QAR Validated parking for one vehicle
🅿️ Parking - 3 Vehicles PARKING 60 QAR Validated parking for up to three vehicles

How to Add Services

  1. During the booking wizard, you'll see Step 3: Add-ons after entering your details
  2. Browse services grouped by category (Catering, Equipment, Parking)
  3. Use the + and - buttons to select quantities
  4. The running total updates in real time at the bottom
  5. Click "Continue with Add-ons" or "Skip" if you don't need extras
Tip: Add-on costs are included in your total at checkout. If you apply a voucher code, the discount applies to the entire amount (room + add-ons).
For Admins: You can manage add-on services from the admin panel under Manage → Add-on Services. Create new services, set prices, or deactivate ones that are temporarily unavailable.

💳 Payment & Vouchers

How to pay for your booking and apply discount codes

Payment Methods

We accept payments through SkipCash, a secure payment gateway that supports:

Applying a Voucher Code

If you have a voucher code, you can apply it on the payment page:

  1. Enter your voucher code in the input field
  2. Click "Apply"
  3. The discount will be shown in the pricing breakdown
  4. If the voucher covers 100% of the cost, you can complete the booking for free
100% Vouchers: If your voucher covers the full amount, a "Complete Booking" button will appear instead of the payment button. No credit card needed!

Booking Statuses

Status What It Means
PENDING Booking created, awaiting payment. You have 30 minutes to pay.
CONFIRMED Payment received, your room is reserved. You'll get reminders before the booking.
CANCELLED Booking has been cancelled (by you or automatically due to payment timeout).

💬 Booking via WhatsApp

Book a room by chatting with our AI-powered WhatsApp assistant

You can book a room directly via WhatsApp without visiting the website. Our AI assistant will guide you through the process step by step.

How It Works

I want to book a meeting room
📅 Let's book a room!

Which room would you like?
1. Training Room
2. Lagoona View Meeting Room
3. City Lagoona View Meeting Room
4. Marina View Training Room
Training room, next Monday at 2 PM for 3 hours
Room is available!

Training Room
Date: Monday, 30 Mar 2026
Time: 2:00 PM (3 hours)
Total: 300 QAR

Reply "confirm" to proceed
confirm
🎉 Booking Created!
Ref: IC-20260324-4821

💳 Pay here:
https://pay.skipcash.app/...

Please pay within 30 minutes.

Available Commands

What to Type What It Does
"Book a room" or "I want to book" Start the booking process
"Help" or "Hi" See all available options and room list
"Check IC-20260324-1234" Check the status of an existing booking
"Cancel IC-20260324-1234" Cancel a booking using its reference code
"Change" or "Edit" Modify booking details before confirming
"Confirm" or "Yes" Confirm booking and receive payment link
"Reset" or "New" Start a fresh conversation
Pro Tip: You can provide multiple details at once! For example: "Book the training room for next Monday at 2 PM, 3 hours. My name is Ahmed, email ahmed@company.com" — the AI will pick up all the details in one go.

📋 Managing Your Bookings

View, search, and cancel your room reservations

View Your Bookings

Click "My Bookings" in the top navigation bar to see all your bookings. You can search by room name, reference code, or status.

Cancel a Booking

  1. Go to "My Bookings"
  2. Find the booking you want to cancel
  3. Click the "Cancel Booking" button
  4. Select a reason for cancellation
  5. Confirm the cancellation
Note: Cancelled bookings cannot be restored. If you need the same room, you'll need to make a new booking.

Booking Reminders

You will automatically receive reminders for confirmed bookings:

When Email WhatsApp
24 hours before YES YES (if phone provided)
2 hours before YES YES (if phone provided)
15 minutes before YES YES (if phone provided)

🎫 Voucher System

How discount vouchers work

Types of Vouchers

Type Example How It Works
Percentage 20% off Reduces total by a percentage (e.g., 500 QAR becomes 400 QAR)
Fixed Amount 100 QAR off Subtracts a fixed amount from the total

Voucher Restrictions

Some vouchers may have restrictions:

🔐 Admin Guide

For Business Cloud staff managing the booking system

Accessing the Admin Panel

  1. Log in with your admin account
  2. Click your name in the top right corner
  3. The navigation bar will show admin options: Dashboard, Bookings, Manage, Reports

Admin Dashboard

The dashboard shows at a glance:

Managing Bookings

Go to Bookings to see all bookings. You can:

Managing Rooms

Go to Manage → Rooms to:

Managing Vouchers

Go to Manage → Vouchers to:

Reports & System

? Frequently Asked Questions

Common questions about the booking system

How far in advance can I book?

You can book starting from tomorrow. There is no maximum advance booking limit.

Can I book for someone else?

Yes! Simply enter their name and email address during the booking process. They will receive the confirmation email.

What happens if I don't pay within 30 minutes?

The booking will be automatically cancelled, and the room will become available for others. You can make a new booking anytime.

Can I modify my booking after payment?

Currently, you need to cancel the existing booking and create a new one. Contact Business Cloud staff for assistance with changes.

How do I get a voucher code?

Voucher codes are provided by Business Cloud for special promotions, partnerships, or loyalty rewards. Contact our team for more information.

Is my payment information secure?

Yes. Payments are processed by SkipCash, a certified payment gateway. We never store your credit card details on our servers.

Can I book via WhatsApp without an account?

Yes! WhatsApp bookings don't require a website account. You just need to provide your name and email during the WhatsApp conversation.

What if the WhatsApp bot doesn't understand me?

Type "reset" to start over, or "help" to see available commands. You can also book via the website instead.

Do I get reminders before my booking?

Yes! You'll receive reminders via email (and WhatsApp if you provided a phone number) at 24 hours, 2 hours, and 15 minutes before your booking.

Who do I contact for support?

Reach out to the Business Cloud team via: